Login Help

I forgot my user ID and password.

If you have forgotten your user ID or password, please use the following links

I forgot my user ID
I forgot my password
If you are still having trouble, please call our Customer Service team at (800) 334-0816 or email afn_custservice@ayco.com with your name and phone number and a Customer Service representative will contact you to help.

I have never logged onto the Aycofn® website. How do I get started?

First-time users should click on Register Now to activate their Aycofn® user ID. During this process, you will confirm your personal information and establish a password to log in to the website.

I normally access Aycofn® by clicking on a direct link from my employer's network so I do not have a user ID and password. Can I access Aycofn® outside of my employer's network?

Yes, you can set up a user ID and password to give you the ability to login to www.aycofn.com from outside your employer's network. Please follow the instructions below:
  • Return to the Aycofn® website through your employer's network
  • Go to the My Profile page (see icon in the top toolbar).
  • Create your user ID and password
  • Login from www.aycofn.com

I keep getting an error message saying, "Your logon information is incorrect." How can I get help?

First, make sure you are correctly typing your user ID and password into the proper fields. If you have forgotten your login information you can click on the links provided on the login page to either reset your user ID or password. If you're still having trouble, please call our Customer Service team at (800) 334-0816 or email afn_custservice@ayco.com with your contact information so our customer service team may contact you to help.

I am getting an error message that says, "You do not have a current subscription." What does this mean?

This message means you should call our Customer Service team at (800) 334-0816 to speak with one of our representatives.

The website tells me my subscription has not yet begun. How do I find out when my subscription will begin?

To find out when your Aycofn® subscription begins, please refer to your personal welcome packet. You may also call one our friendly representatives at (800) 334-0816 or email afn_custservice@ayco.com with your contact information so our customer service team may contact you to help.

Return to the Aycofn® Login Page.